claim: e-shops will crash sooner or later
there have been some highly publicized crashes. Some ventures have
made a spectacular debut with expensive ad campaigns and low prices,
hoping that their overly optimistic projection would turn out to
be true. In some cases, actual turnover has failed to live up to
the high expectations. Dancing Bear is a different
kind of shop. Our concept is based on low overhead and low risk
and we advertise almost exclusively via the search engines on the
net. This minimzes our vulnerability and helps keep prices low.
are bogus shops out there that don't deliver, but just take your
money and run!
there are, but seriously: Would they be specialising in the Grateful
Dead? - In Europe?? A specialty shop like Dancing Bear HAS to have
customers that are 100% satisfied and come back again and again!
Makes sense, doesn't it?
claim: Internet trading is impersonal, service is lacking, they
don't have a return policy, etc.
you buy on the internet you can't touch the merchandise or deliver
your complaint personally. But all e-commerce shops have a strong
interest in treating their customers well, in order to make them
come back. In most cases, you can communicate directly with the
proprietor or his representative (by e-mail), just like at the corner
shop. Dancing Bear's
of sale tell you all you need
to know about delivery, return policy, etc. And
yes, you can e-mail us and get a personal - not computer generated
claim: Credit card info can be intercepted and abused
Practically all e-shops that take credit cards use encrypted communication.
If they don't you should refrain from doing business with them.
It's that simple. Most countries have banking laws that let you
protest any drafts on you account, that weren't initiated by you.
Dancing Bear uses a professional clearing
house, PayPal, for all credit card orders. Your sensitive information
is sent by encrypted e-mail to PayPal, not to us.
claim: You can't save money trading on the net - you may even have
to pay more
that have also established a presence on the net are rarely able
to undercut prices in their regular shop. On the contrary, you pay
postage and handling on top of the retail price. The "pure"
internet shops are able to offer consistently lower prices, due
to the reduced cost of staff and showrooms, even when you take postage
and handling into consideration. The internet also makes price comparisons
easy, even automatic in some cases. Most items
in Dancing Bear's catalogue are only available by mail-order.
Our only "competitor" (who, incidentally, is also our supplier),
is Grateful Dead Merchandising in the USA. You are most welcome
to compare prices, just remember to include postage, duties and
Delivery is too slow
You can't just walk into our shop and buy a CD. But in a direct
comparison with the competition (see above), we're pretty quick
on the uptake. More details on the "About