Find the item you want in the
catalog and click the shopping basket in the "Buy"
A new window will open with
a pre-filled e-mail message: just add your Name,
Address, and Payment preferences, and the
e-mail is ready to send.
Repeat the procedure for each
additional item, or just add the item numbers and descriptions
to the e-mail body. You can revise the order even after
you have sent the e-mail; just send your revision or cancellation
in an additional mail, and we will work it out before we
send the order confirmation to you.
Each order - which may consist
of several e-mails - will be carged a
the pre-filled e-mail feature doesn't work with your computer
set-up, please send an e-mail to orders#dancingbear.dk
with the information stated above.
Within 24 hours (or less)
we will confirm the order by e-mail and append the invoice
copy. Please transfer payment to the bank account specified
on the invoice
within 14 days. If you
choose Bank Transfer from a bank outside Denmark, a bank
transfer fee (see prices here)
will be added to your invoice. Please note: There may be
an additional fee payable to your bank, depending on local
You can also use your
VISA or American Express credit card. A transaction fee
of 4% will be added to the order. You will receive an e-mail
from PayPal with further instructions regarding payment.
If you experience any
difficulty using the Dancing Bear Shop
or if you have suggestions that might help us provide better
service, please tell us about it. feedback#dancingbear.dk
is open around the clock, and we will try to respond within
about resolution of complaints
about an item of merchandise or a service can be adressed
to the online complaints portal of the EU commission. This
is particularly relevant if your residency is in an EU member
state other than Denmark. Your complaint should be sent
The complaint must include our e-mail address -