Dancing
Bear FAQ
Why can't I find anything by Madonna, Aerosmith, Britney,
Bieber, etc. etc.?
This is because we're a fairly
specialized shop that only sells music and other stuff related
to the (now defunct) American band The Grateful Dead and
a few other bands and musicians connected to the San Francisco music
scene at the time of The Summer of Love. If all this is gibberish
to you, we apologize for wasting your time.
Can I order from you if I live outside Europe?
No, and for very good reasons!
Our prices include customs duties and sales tax, but if we have
to re-export out of the EU you will have to pay local duties on
top of that. We strongly advise deadheads in America, Asia, etc.
to order directly from the
official Grateful Dead store. This will not only
save you money, but also shorten your wait for delivery.
Is Dancing Bear a competitor to Dead Net Store?
No! We deal in official merchandise
- supplied by Dead Net Store - almost exclusively.
We see ourselves as a sort of European branch, delivering the goods
to European deadheads in a more rational way.
Also, we encourage everyone to
visit the official Grateful Dead website (www.dead.net)
Why shouldn't I just do business with Dead Net Store directly?
You are welcome to do so, but
if you live inside the EU, first do yourself a favour and compare
the prices. Don't forget to add freight, local handling fees, customs
and sales tax (VAT, etc.) to GDM's prices.
We think you'll find that Dancing
Bear has a lead on smaller orders (the equivalent of 1 - 3 triple-CD
sets). On larger orders the total cost (list price + shipping) is
about equal.
You should also consider the
other advantages, such as total delivery
time, flexible payment
options, data
security, and our unique service offering: CD-subscription.
Can I get
everything from you that I can also buy at Dead Net Store?
No.
We have excluded some heavy, bulky and/or expensive items (like
jackets, lamps, sports equipment, artist-signed posters, etc.),
plus some that we simply don't believe would sell in Europe.
Does
Dancing Bear accept credit cards?
Yes. All credit card transactions
are handled by PayPal. You just need to hold a VISA, Mastercard,
or American Express card.
Please check out all our methods of
payment here.
How can I be sure that my personal data aren't compromised?
We ask for no other information
than your name and address, including your e-mail address so we
can communicate about your order. We would also like to use your
e-mail adress for our mailing list, which enables us to keep you
informed of upcoming releases and special offers. You can send us
an e-mail and demand to be removed from the mailing list at any
time.
Dancing Bear guarantees, that
no information from our customer file will ever be sold to other
companies or individuals.
See:
Data Protection Policy
See:
Is E-commerce dangerous?
Can I pay
with Euros?
We cite all
prices in Euros as well as in Danish kroner (DKK).
Customers outside
Denmark may transfer payment in Euros or DKK. We also accept cash
payment in other European denominations. Please inquire before you
order.
Why should I subscribe to Dave's Picks and other live releases?
Many deadheads have said - only
half joking - that the Grateful Dead should be available on prescription!
It's just that until now nobody has done anything about it. Enter
the Dancing Bear
CD-subscription.
Once you have started collecting
Grateful Dead concert recordings, be it via private tape trading
or the official releases, there is no turning back. In the case
of the GDM releases the release date is often announced ahead of
time and many deadheads will be sitting by their computer, ready
to place their order on the first day. We will do the same, the
only difference being that we'll place an large order of pre-paid
units and forward them to our customers as soon as they arrive.
Compared to individual ordering, our subscribers get new releases
cheaper, easier and sometimes faster. Wonder why ? Read more about
CD-subscription.
Are Grateful Dead CDs available in regular record stores?
1: The early, 'official' albums
(the back catalog): Some of them may pop up in better record stores,
but no other place (at least in Denmark) can you pick and choose
from the entire catalogue, including band members' solo projects.
2: New multitrack releases (i.e.
'The Vault series'): These albums are released - at rather irregular
intervals - by Rhino, which means that you can probably find (or
order) them at large record stores.
3: Dick's Picks,
Road Trips, Dave's
Picks, and certain
other releases, are released by Grateful Dead Productions and are
only available by mail order.
Where
else can I buy Grateful Dead merchandise?
Posters, stickers, bags and all
the other items with Grateful Dead-motifs and symbols are only available
through Deadnetstore and
a few other mailorder webshops like Dancing Bear. Direct
price comparison with other outlets is therefore irrelevant, but
compared to other rock bands' merchandise catalogues, Grateful Dead
merchandise is very reasonably priced.
So
who is making the profits?
Everybody profits, really:
The customer:
Saves part of the postage and handling charges, besides the other
advantages outlined above.
Dancing Bear:
Sure. This is a business after all, but also a labor of love.
Grateful Dead Productions:
Get more sales and free advertising. The well-being of GDP is vital
to every deadhead in order to ensure that the steady stream of historical
concert releases will continue.
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